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C922 ChromaCam very high CPU usage and crashing every game

Sebastien Feb 12, 2018 06:16AM CST

Hi,


I'm having an issue where if I use OBS and pick chromaCam it will spike my CPU usage and If I have any game up (PUBG/Overwatch/Hunt/CSGO) pretty much any game it will crash after about 1 minute.

This doesn't make any sense because I have an i7-7700k and a GTX 1060 6gb gaming X by MSI all drivers are up to date.... Windows 10 is updated fully as well.

I've also seen the window come up saying your rendering device has been lost,

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Support Team Feb 16, 2018 04:45PM CST ChromaCam ChromaCamSupport

Hi there, sorry for the trouble. With the raft of recent Windows Updates, some of the GPU drivers aren’t keeping pace as fast, which can affect graphics related output like camera feeds, etc. Updating them should solve this for you.

In the Windows Search bar type “device manager”. Then click on the “display adapter” drop down. Locate your GPU, right click on it and then “update driver software.”
Did that help at all?

What you need to also do is update any other GPU drivers as well. For me, in device manager > display adapter. I have my nVidia GPU there, but I also have a listing for Intel HD Graphics. Right-clicking and updating the drivers for this listing is necessary too.

Did that help?

Best
Nick

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