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Changing settings to NOT remove background?

Michael Mar 05, 2018 01:03AM CST

Is there a way to change the settings so background removal doesn't happen automatically? Sometimes when I'm using OBS, especially when switching scenes, the chromacam reverts back to background removal when I do not want it to. Let me know if you've seen this issue before/if there is a fix for it..

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Support Team Mar 06, 2018 03:31PM CST ChromaCam ChromaCamSupport

Hi Michael, other than switching your background on manually, there isn’t any way to pick and choose where to remove your background. That is a default feature.

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Support Team Mar 27, 2018 01:15PM CDT ChromaCam ChromaCamSupport

Hi there, thanks for reaching out and providing us feedback. In next few iterations, we would try to incorporate your valuable feedback and make our software as seamless as possible.

Best,
Chromacam Support

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