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Logitech c270

Chad May 11, 2018 10:57PM CDT

Trying to figure out how to get Chromacam to work with the Logitech c270. I have it installed but can't seem how to figure it out.

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Support Team May 15, 2018 01:52PM CDT ChromaCam ChromaCamSupport

Hi, CHromaCam works with any 2D camera. So, there shouldn’t be an issue with the camera. It’s mostly an issue with your GPU drivers, or the specific app you are using (like Skype for Business).

What is your CPU and what type of app are you using with ChromaCam?

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Support Team Jun 02, 2018 01:07PM CDT ChromaCam ChromaCamSupport

With the raft of recent Windows Updates, some of the GPU drivers aren’t keeping pace as fast, which can affect graphics related output like camera feeds, etc. Updating them should solve this for you.

In the Windows Search bar type “device manager”. Then click on the “display adapter” drop down. Locate your GPU, right click on it and then “update driver software.”
Did that help at all?

What you need to also do is update any other GPU drivers as well. For me, in device manager > display adapter. I have my nVidia GPU there, but I also have a listing for Intel HD Graphics. Right-clicking and updating the drivers for this listing is necessary too.

Did that help?

Chromacam Support

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